Our jewelry is handcrafted by Dominican artisans using natural gemstones. Variations in color, inclusions, and shape are not defects—they’re part of what makes each piece one-of-a-kind.

Yes. Returns are accepted within 14 days of delivery if items are unused, unworn, in their original packaging, and accompanied by proof of purchase.

1. Email us at from.myisland@thesunshinesite.com with your order number and reason for return.
   
2. We’ll reply with approval and instructions.
   
3. Once approved, we’ll provide the return mailing address.
   
4. Ship your item back using a trackable service.
   

⚠️ Items sent back without approval will not be accepted.

Customers are responsible for return shipping. We recommend a trackable service, as we are not responsible for items lost or damaged in transit.

• Custom or personalized jewelry.
• Sale or discounted items.
• Gift cards or digital products.
• Items showing wear, damage, or alterations not caused by us.

Please contact us within 7 days of delivery at from.myisland@thesunshinesite.com with photos of the issue. If approved, we’ll arrange a replacement or refund.

Refunds are processed within 10 business days of us receiving and inspecting your return. Your bank or card provider may take longer to post the refund.

If more than 15 business days have passed since we approved your refund, contact us at from.myisland@thesunshinesite.com

Every return is handled with intention, just like every creation. Thank you for choosing jewelry that celebrates culture, craft, and slow fashion.